Home Care in Westminster

Westminster • Central London

Care at home for families across Westminster

Protocol Healthcare Services provides trusted home care in Westminster for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We serve the whole of Greater London from our Edgware office, and our Care Professionals support families right across the City of Westminster, from Marylebone and Mayfair through to Pimlico, Bayswater, Maida Vale and St John's Wood.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Westminster

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Westminster

Westminster is one of central London's most historic boroughs, home to landmarks such as the Houses of Parliament, Westminster Abbey and Buckingham Palace, and to quiet residential streets and garden squares behind the busy tourist routes. Many of the people we support have lived in the borough for decades and want to stay close to familiar places, whether that is a morning walk through Hyde Park or St James's Park, a visit to Marylebone High Street, or a service at a local place of worship. Our care is designed to keep those routines going, not replace them.

We regularly support people coming home from St Mary's Hospital in Paddington, run by Imperial College Healthcare NHS Trust, as well as those discharged from other local NHS and private settings. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early. Living in a mansion block, a period conversion or a house with steep stairs can bring its own challenges, and our Care Professionals are used to working thoughtfully in central London homes of every kind.

Adult social care in the borough is overseen by Westminster City Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Westminster we cover

We arrange home care across the whole borough and the surrounding central London postcodes, including:

• Marylebone
• Mayfair
• Soho
• Fitzrovia
• Pimlico
• Belgravia
• Victoria
• Bayswater
• Paddington
• Maida Vale
• St John's Wood
• Covent Garden