Care at home for families across Southwark
Protocol Healthcare Services provides trusted home care in Southwark for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We serve Greater London from our Edgware office, and our local Care Professionals cover the borough from the riverside at Bankside and Bermondsey through to Peckham, Camberwell and the leafy streets of Dulwich, so families across South East London can arrange care with people who know the area.
Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.
Home care services we provide in Southwark
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge that makes a difference in Southwark
Southwark is one of the most varied of the London boroughs, stretching from the busy South Bank and Borough Market by the Thames down to the Victorian streets of Peckham, Nunhead and Camberwell and the quieter, greener corners of Dulwich and Herne Hill. Many of the people we support want to stay close to familiar places, whether that is a morning by the river near Tate Modern, a stroll through Peckham Rye Park, or a visit to Dulwich Picture Gallery. Our care is designed to keep those routines going, not replace them, and to help people remain part of the neighbourhood they know.
We regularly support people coming home from King's College Hospital on Denmark Hill, run by King's College Hospital NHS Foundation Trust, which serves residents right across Southwark, as well as those discharged from Guy's Hospital near London Bridge, run by Guy's and St Thomas' NHS Foundation Trust. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early.
Adult social care in the borough is overseen by Southwark Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.
Areas of Southwark we cover
We arrange home care across the whole borough and the surrounding SE postcodes, including:
- Bermondsey
- Rotherhithe
- Peckham
- Camberwell
- Dulwich
- Nunhead
- Walworth
- Borough
- Bankside
- Surrey Quays
- Newington
- Herne Hill
How we can help in Southwark
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Southwark.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Southwark.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Southwark.
Read More →Home care in Southwark, answered
Common questions from families arranging care at home in Southwark. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care right across the London Borough of Southwark, including Bermondsey, Rotherhithe, Peckham, Camberwell, Dulwich, Nunhead, Walworth, Borough and Bankside, covering the SE1, SE5, SE15, SE16, SE17, SE21 and SE22 postcodes.
Adult social care in Southwark is overseen by Southwark Council. You can request a free care needs assessment from the council, followed by a financial assessment. Many families self-fund, and some qualify for council support or NHS Continuing Healthcare. We are happy to talk through the options.
We serve Greater London from our Edgware office and can usually arrange care in Southwark within 24 to 48 hours, with urgent and emergency cover including evenings, weekends and bank holidays.
Yes. We regularly support people returning home after a stay at King's College Hospital and Guy's Hospital, with hospital to home support, medication management, personal care and rehabilitation support to help recovery at home.
Other areas we cover near Southwark
We provide home care across South East London and the surrounding boroughs. Explore nearby areas below.
Looking for home care in Southwark?
Our friendly local team is here to help with a free, no obligation chat about care at home.




