Home Care in Newham

Newham • East London

Care at home for families across Newham

Protocol Healthcare Services provides trusted home care in Newham for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We serve Greater London from our Edgware office, and our local Care Professionals cover the borough day in and day out, from Stratford and Maryland through to East Ham, Forest Gate, Plaistow and Beckton.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Newham

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Newham

Newham is one of the youngest and most diverse boroughs in London, but it is also home to many long-settled older residents in areas such as East Ham, Manor Park, Forest Gate and Upton Park, alongside newer communities around Stratford and the Queen Elizabeth Olympic Park. Many of the people we support want to stay close to familiar places, whether that is a trip to Green Street market, a stroll through West Ham Park, or a service at a local mosque, church or temple. Our care is designed to keep those routines going, not replace them, and to respect the language, faith and food that matter to each family.

We regularly support people coming home from Newham University Hospital in Plaistow, run by Barts Health NHS Trust, as well as those discharged from other local settings. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families, GPs and district nurses to spot any problems early.

Adult social care in the borough is overseen by the London Borough of Newham. If you think a relative may qualify for help with funding, you can ask Newham Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Newham we cover

We arrange home care across the whole borough and the surrounding E postcodes, including:

• Stratford
• East Ham
• West Ham
• Forest Gate
• Plaistow
• Manor Park
• Beckton
• Canning Town
• Custom House
• Maryland
• Green Street
• Upton Park