Leading healthcare staffing solutions across the UK

Protocol Healthcare Services is a UK-based staffing agency specialising in temporary and permanent healthcare recruitment. With offices in London and Bournemouth, we've been connecting qualified professionals with care settings for over a decade.

We supply staff across nursing homes, residential care, supported living, mental health, learning disability and community health sectors. Rigorous recruitment, training and development processes ensure only the highest calibre staff.

Protocol Healthcare Services Ltd is a UK-registered company (Companies House no. 10093384), incorporated in 2016, and a proud member of the FSB and the Recruitment & Employment Confederation (REC).

“At the heart of everything we do is a passion for care, compassion, and making a difference, one home, one family, one life at a time.”Jim Muriithi Nyagah, Founder

Our Values

Our Core Values

These fundamental principles guide our approach to healthcare staffing and ensure we deliver exceptional service to both clients and healthcare professionals.

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Dignity

We treat every person with the dignity they deserve, always.

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Respect

Respect for individuals, families and colleagues underpins everything we do.

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Individuality & Rights

We champion each person's rights, choices and individuality.

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Independence & Privacy

We promote independence and protect the privacy of everyone in our care.

Why Protocol

What Sets Us Apart

Comprehensive Coverage

Nursing homes, residential care, supported living, mental health, learning disability and community health sectors.

Quality Professionals

Rigorous recruitment, training and development processes ensure only the highest calibre staff.

Industry Recognition

Proud members of the FSB and the Recruitment & Employment Confederation, Learning Disability England and the Hertfordshire Care Providers Association.

Our Team