Care in the Comfort of Your Own Home
From a weekly visit to round-the-clock live-in support, Protocol Healthcare Services helps you or your loved one stay safe, independent and happy at home. Every Care Professional is vetted, trained and matched to your needs across London and the South Coast.
Live-in Care
A dedicated Care Professional living in your home for round-the-clock support and companionship.
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Home & Visiting Care
Flexible hourly visits for personal care, medication, meals and companionship, from 30 minutes.
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Respite Care
Short-term and emergency cover so family carers can rest, recover or take a well-earned break.
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Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's, palliative and complex care needs.
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NMC-registered nurses for clinical care at home, medication, wound care, post-op and more.
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We take the worry out of arranging care at home, with vetted, compassionate Care Professionals and a team that's here for you around the clock.
Matched Care Professionals
We match you with vetted carers who suit your needs, personality and daily routines.
Bespoke Care Plans
Every care plan is built around you and reviewed regularly as your needs change.
24/7 Support
Our consultants are available around the clock, with urgent and emergency cover.
Trusted & Experienced
Over 10 years connecting families with compassionate, professional care.
Care You Can Trust
Protecting the people we support is our highest priority. Every Care Professional we place is thoroughly checked, trained and supported.
Enhanced DBS Checks
Every Care Professional holds a current enhanced DBS check before they support you.
References & Right to Work
We verify identity and right-to-work and take up references for everyone we place.
Training & Supervision
Full induction, ongoing training and supervision keep skills and safeguarding knowledge current.
FSB & REC Members
Proud members of the FSB and the Recruitment & Employment Confederation.
Frequently Asked Questions
Everything you need to know about arranging home care with Protocol Healthcare Services. Can't find your answer? Our friendly team is always happy to help.
Contact UsWe provide home care across Greater London (including Edgware, Harrow, Barnet, Brent and Watford) and the Dorset and South Coast area (including Bournemouth, Poole and Christchurch).
We can often arrange care within 24 to 48 hours, and provide urgent and emergency cover, including evenings, weekends and bank holidays.
Yes. Every Care Professional is fully vetted with enhanced DBS and right-to-work checks, references and training before they support you.
Yes. We support both private, self-funded clients and commissioned or funded care packages, and are happy to talk through the options.
Yes. We match Care Professionals to your needs and preferences, and if the fit isn't right we will happily arrange an alternative.
Trusted by hundreds of organisations
Ready to arrange care at home?
Our friendly team is here to help you find the right care for you or your loved one, with a free, no-obligation chat about your needs.