Home Care and Healthcare Staffing in Colwyn Bay

Colwyn Bay • Conwy, North Wales

Trusted care and staffing across Colwyn Bay

Protocol Healthcare Services works with families and care providers along the North Wales coast and right across Colwyn Bay. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

As an REC-affiliated healthcare staffing agency, our reach is genuinely national and extends well beyond our home base in the South of England. We do not run a local office in Colwyn Bay, but we coordinate care and place vetted professionals here the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Colwyn Bay

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Colwyn Bay

Colwyn Bay is a seaside town on the North Wales coast, sweeping from Old Colwyn in the east round to Rhos-on-Sea and Penrhyn Bay in the west, with the long promenade, Porth Eirias and Eirias Park at its heart and the Welsh Mountain Zoo on the hillside above. It sits together with the neighbouring communities of Mochdre, Llysfaen and Llandudno Junction, and care needs vary just as much across these areas, from busy town centre flats near the LL29 seafront to the quieter LL28 streets of Rhos-on-Sea. We tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at Colwyn Bay Community Hospital on Hesketh Road or at Ysbyty Glan Clwyd in Bodelwyddan, both run by Betsi Cadwaladr University Health Board, the NHS Health Board for North Wales. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the town is overseen by Conwy County Borough Council, which has its main offices in Colwyn Bay, under the Social Services and Well-being (Wales) Act 2014. Home care services in Wales are regulated by Care Inspectorate Wales (CIW). If you think a relative may qualify for help with funding, you can ask the council for a care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Colwyn Bay

Care homes, supported living services, hospitals and community teams across Colwyn Bay and North Wales rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Our staffing service is national, so we can support providers and Health Board settings right across Conwy and the wider North Wales coast.

Areas of Colwyn Bay we cover

We work across the town and the wider Conwy area, including:

• Old Colwyn
• Rhos-on-Sea
• Mochdre
• Llysfaen
• Penrhyn Bay
• Llandudno Junction
• Bryn-y-Maen
• Colwyn Bay town centre