Home Care and Healthcare Staffing in Wrexham

Wrexham • North Wales

Trusted care and staffing across Wrexham

Protocol Healthcare Services works with families and care providers across Wrexham and the wider North Wales area. For families we can arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our home base is in the South of England, but as an REC-affiliated healthcare staffing agency our reach is genuinely national. We do not run a local office in Wrexham. What we do is coordinate care and place vetted professionals here the same careful way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we can arrange in Wrexham

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Wrexham

Wrexham is the largest town in North Wales and was granted city status in 2022, with a county borough of around 135,000 people. Its communities are spread widely, from the town centre neighbourhoods of Rhosddu and Acton out to the former mining villages of Rhosllanerchrugog, Coedpoeth, Brymbo and Gwersyllt, and on to the villages of the Dee valley such as Ruabon, Cefn Mawr, Marchwiel and Holt. Care needs vary just as much across the borough, from busy central streets to scattered rural homes, so we tailor support to the person and the place rather than offering a one size fits all service. Landmarks like the medieval tower of St Giles' Parish Church, one of the Seven Wonders of Wales, and the Racecourse Ground, the world's oldest international football stadium still in use, are part of daily life for the people we support here.

We regularly help people returning home after a stay at Wrexham Maelor Hospital on Croesnewydd Road, the main district general hospital for North East Wales, which is run by Betsi Cadwaladr University Health Board. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams during that time.

Adult social care in the borough is overseen by Wrexham County Borough Council, and home care in Wales is regulated by Care Inspectorate Wales under the Social Services and Well-being (Wales) Act 2014. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Wrexham

Care homes, supported living services, community teams and NHS settings across Wrexham rely on dependable staffing, and that is where our staffing side comes in. Because our staffing service is national, distance from our southern base is no barrier to supplying Wrexham. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so providers across the county borough and the Betsi Cadwaladr University Health Board area get reliable cover without the compliance headache.

Areas of Wrexham we cover

We work across the town and the wider county borough and North Wales, including:

• Rhosddu
• Acton
• Gwersyllt
• Coedpoeth
• Rhosllanerchrugog
• Brymbo
• Rhostyllen
• Ruabon
• Cefn Mawr
• Marchwiel
• Holt
• Chirk