Home Care and Healthcare Staffing in Bridgend

Bridgend • South Wales

Trusted care and staffing across Bridgend

Protocol Healthcare Services works with families and care providers across Bridgend and the wider county borough. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We are honest about where we are based. Our home is in the South of England, not in Bridgend, so we do not claim a local high street office here. What we do have is a genuinely national healthcare staffing reach and a coordinated approach to home care, so we place vetted professionals and set up support in Bridgend the same careful way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Bridgend

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Bridgend

Bridgend, or Pen-y-bont ar Ogwr in Welsh, sits on the River Ogmore between Cardiff and Swansea, with the town centre, Newcastle Castle and the sweeping dunes at Merthyr Mawr close at hand. The county borough stretches from the seaside at Porthcawl across to the former mining valleys around Maesteg and Ogmore Vale, taking in communities such as Brackla, Pencoed, Pyle, Kenfig Hill, Aberkenfig, Sarn and Cornelly. Care needs vary just as much across the area, from busy estates near the town to the quieter valley and coastal villages, so we tailor support to the person and the place rather than offering a one size fits all service. Most of the county borough falls within the CF31 to CF36 postcodes.

We regularly support people returning home after a stay at the Princess of Wales Hospital on Coity Road in Bridgend, which is run by Cwm Taf Morgannwg University Health Board. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the area is overseen by Bridgend County Borough Council under the Social Services and Well-being (Wales) Act 2014, and home care across Wales is regulated by Care Inspectorate Wales (CIW) rather than the English regulator. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Bridgend

Care homes, supported living services, hospitals and community teams across Bridgend rely on dependable staffing, and that is where our staffing side comes in. Because our staffing operation is national, distance is no barrier to filling a rota in South Wales. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full picture on our staffing services page.

Areas of Bridgend we cover

We arrange home care and coordinate staffing across the county borough, including:

• Bridgend Town
• Porthcawl
• Maesteg
• Pencoed
• Brackla
• Pyle
• Kenfig Hill
• Aberkenfig
• Sarn
• Cornelly
• Ogmore Vale
• Bryntirion