Round-the-clock live-in care at home in Stevenage
Live-in care lets your loved one stay in the Stevenage home they know and love, with a dedicated Care Professional living alongside them to provide support day and night. For many families across Hertfordshire it is the natural alternative to moving into a care home: one-to-one attention instead of shared staff, familiar surroundings instead of an unfamiliar room, and a routine built entirely around one person. Protocol Healthcare Services has spent more than a decade arranging exactly this kind of care, and we bring the same standards to Stevenage that we apply everywhere we work.
We will be straight with you about how we operate. Our offices are in the South of England, so we do not run a high-street branch in the town centre by the clock tower. What we do run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Every person we place has completed enhanced DBS and right-to-work checks, references and training before they ever start, and a consultant is on hand around the clock, so families in Bedwell, Chells or the Old Town get the same reassurance as those on our doorstep.
What live-in care in Stevenage includes
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Overnight support and sleeping reassurance
- ✓ Companionship, hobbies and days out
Why choose live-in care over a care home in Stevenage
Leaving a long-time home in Shephall, Broadwater or Pin Green is one of the hardest decisions a family can face, and it is often not the only option. With live-in care your relative keeps their own bedroom and garden, their neighbours, their GP surgery and the community they have built over decades in the country's first designated New Town. Pets stay put. Familiar routines carry on, from the walk to the shops to the same armchair by the window. And because the support is one-to-one, it flexes around the person rather than around a rota. For couples the case is even stronger: two people can be supported under a single live-in arrangement, which often compares well with the cost of two care-home places.
Local knowledge across Stevenage
Stevenage is a planned town of distinct neighbourhoods, and care needs vary just as much from one to the next. We arrange live-in care across the historic Old Town in the north, the post-war estates of Bedwell, Broadwater, Shephall and Chells, and out to Pin Green, Symonds Green, Martins Wood, Roebuck, St Nicholas, Poplars and the newer streets of Great Ashby. Whether a client lives in an older cottage off the High Street or a bungalow on one of the SG1 and SG2 estates near the railway line, we tailor the support to the person and the property rather than offering one fixed package.
We also support people coming home after a hospital stay. The Lister Hospital off Coreys Mill Lane, the main district general hospital for the town and run by East and North Hertfordshire NHS Trust, handles a large share of local admissions, and the first few weeks back at home after a discharge are critical. A live-in Care Professional can be in place quickly to manage medication, support mobility and rehabilitation, and keep families and community teams in the loop, reducing the risk of a readmission.
Funding and the cost of live-in care in Stevenage
Live-in care is always priced on an individual assessment, because the right package depends on the level of support, whether it is for one person or a couple, and any specialist needs such as dementia or nurse-led care. We give you a clear, all-inclusive weekly figure before anything begins, with no hidden extras. Many Stevenage families self-fund, but you may also be entitled to help: Hertfordshire County Council can carry out a free care needs assessment followed by a financial assessment, and where needs are primarily health-related, NHS Continuing Healthcare funding may apply. Our team is always happy to explain how the routes fit together, and you can read more on our paying for care guide.
More than home care: staffing for Stevenage providers
Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Stevenage rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in the town, see our staffing services overview.
Areas of Stevenage we cover for live-in care
We arrange live-in care at home across the town and its surrounding communities, including:
- Old Town
- Bedwell
- Broadwater
- Shephall
- Chells
- Pin Green
- Symonds Green
- Martins Wood
- Roebuck
- St Nicholas
- Poplars
- Great Ashby
Other ways we can help in Stevenage
Live-in care is one of several options. If round-the-clock support is more than you need right now, these may suit better.
Visiting Care
Flexible hourly visits for personal care, medication and companionship across Stevenage.
Read More →Respite Care
Short-term and emergency live-in cover so family carers in Stevenage can take a break.
Read More →Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Stevenage.
Read More →Private Nurse at Home
NMC-registered nurses for clinical care at home in Stevenage, from wound care to palliative nursing.
Read More →Live-in care in Stevenage, answered
Common questions from families arranging live-in care in Stevenage. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange one-to-one live-in care at home across Stevenage and the wider Hertfordshire area, including Old Town, Bedwell, Broadwater, Shephall, Chells and Pin Green. A dedicated Care Professional lives in the home to provide round-the-clock support. Call our team on 020 8951 4510 to talk through your needs.
Live-in care is priced on an individual assessment because it depends on the level of support, whether care is for one person or a couple, and any specialist needs such as dementia or nursing care. We provide a clear, all-inclusive weekly quote before care starts, and we support both self-funded clients and those with Hertfordshire County Council or NHS Continuing Healthcare funding.
Yes. One of the biggest advantages of live-in care is that a couple can be supported together under a single arrangement, so neither partner has to move out or be separated into a care home. Two people can be cared for by one live-in Care Professional for one live-in fee, which often compares well with the cost of two residential placements in and around Stevenage.
Yes. We arrange hospital-to-home live-in care for people discharged from the Lister Hospital off Coreys Mill Lane, run by East and North Hertfordshire NHS Trust. A live-in Care Professional can be in place quickly to support medication, mobility and rehabilitation in the important first weeks back at home, helping to reduce the risk of readmission.
Care at home in England is regulated by the Care Quality Commission (CQC). Adult social care funding is assessed by Hertfordshire County Council, which works alongside Stevenage Borough Council and can carry out a free care needs assessment followed by a financial assessment. Many families we support choose to self-fund. See our paying for care guide for the options.
Live-in care near Stevenage
We arrange live-in care and supply care staff across Hertfordshire, Essex and beyond. Explore nearby towns below.
Looking for live-in care in Stevenage?
Our friendly team is here to help with a free, no obligation chat about live-in care at home for you or your loved one.




