Trusted care and staffing across Stevenage
Protocol Healthcare Services works with families and care providers right across Stevenage and the wider Hertfordshire area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We coordinate care and place vetted professionals in Stevenage the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.
Home care we arrange in Stevenage
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Stevenage
Stevenage holds a special place in the country's history as the first town to be designated under the New Towns Act in 1946, its planned neighbourhoods laid out around the pedestrianised town centre and its landmark clock tower in the Town Square. Today its communities range from the historic Old Town in the north to the post war neighbourhoods of Bedwell, Broadwater, Shephall, Chells, Pin Green, Symonds Green, Martins Wood and Roebuck. Care needs vary just as much across the town, from the older streets and cul de sacs off the High Street to the busier estates near the railway line, and we tailor support to the person and the place rather than offering a one size fits all service. Most homes here sit within the SG1 and SG2 postcode areas, and our coordinators know the town well enough to plan visits that actually work around traffic and parking.
We regularly support people returning home after a stay at the Lister Hospital off Coreys Mill Lane, the main district general hospital for the town and run by East and North Hertfordshire NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.
Adult social care in the town is overseen by Hertfordshire County Council, working alongside the district level Stevenage Borough Council. If you think a relative may qualify for help with funding, you can ask the county council for a free care needs assessment, followed by a financial assessment. Home care in England is regulated by the Care Quality Commission, or CQC, which sets the standards providers are expected to meet. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Stevenage
Care homes, supported living services, hospitals and community teams across Stevenage rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. This is a genuinely national service, so whether you run a service in Stevenage or elsewhere in Hertfordshire, every professional is vetted to the same high standard and you get reliable cover without the compliance headache.
Areas of Stevenage we cover
We work across the town and the wider Hertfordshire area, including:
- Old Town
- Bedwell
- Broadwater
- Shephall
- Chells
- Pin Green
- Symonds Green
- Martins Wood
- Roebuck
- St Nicholas
- Poplars
- Great Ashby
How we can help in Stevenage
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Stevenage.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Stevenage.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Stevenage.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Stevenage.
Read More →Care and staffing in Stevenage, answered
Common questions from families and care providers in Stevenage. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Stevenage and the wider Hertfordshire area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across Stevenage, from single shifts to permanent placements.
Adult social care in the town is overseen by Hertfordshire County Council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at the Lister Hospital, run by East and North Hertfordshire NHS Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Stevenage
We arrange home care and supply care staff across Hertfordshire, Essex and beyond. Explore nearby towns below.
Looking for care or staffing in Stevenage?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




