Home & Visiting Care in Glasgow

Glasgow • Scotland

Flexible hourly visiting care at home in Glasgow

Not everyone needs round-the-clock support. For many older people across Glasgow, a little help at the right moments each day is all it takes to stay safe, well and independent at home. That is what visiting care is for. A Care Professional drops in for a short call or a longer visit, helps with the things that have become harder, and then leaves your relative to enjoy the rest of their day in the home and neighbourhood they know. Protocol Healthcare Services has spent more than a decade arranging exactly this kind of flexible, hourly support.

We should be clear about how we work. Our offices are in the South of England, so we do not run a branch on Byres Road or in the city centre. What we run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Everyone we place completes enhanced disclosure and right-to-work checks, references and training before they start, and a consultant is available around the clock, so a family in Govanhill, Maryhill or Cathcart gets the same care and attention as anyone closer to home.

What visiting care in Glasgow can include

• ✓ Short 30-minute drop-in and check-in calls
• ✓ Morning and bedtime routines, washing and dressing
• ✓ Medication prompts and reminders
• ✓ Meal preparation and help with eating and drinking
• ✓ Help getting out to the shops or appointments
• ✓ Light housework and keeping on top of the home
• ✓ Companionship and a friendly, familiar face
• ✓ Several visits a day where more support is needed

Care that fits around your day

Visiting care is built around a simple idea: you decide when the help is useful, and we build the timetable to match. Some families we speak to want a single morning call to help a parent get up, washed and dressed and started on breakfast. Others want a check-in at lunch, a hot meal at teatime and a settling visit at night. As needs change, the plan changes with it, adding a visit here or lengthening one there. It is a world away from a rigid, one-size-fits-all package, and it is often the difference between staying at home and having to consider residential care.

The other thing that matters is consistency. Wherever possible we keep the same Care Professionals visiting the same person, so they learn how someone likes things done, notice small changes early, and become a trusted face rather than a stranger at the door. For someone living alone in a West End tenement or a semi in Newlands, that regular, reliable contact is reassuring for them and for the family checking in from a distance.

Local knowledge across Glasgow

Glasgow is a city of distinct neighbourhoods, and short visiting calls work best when whoever is arranging them understands the practicalities of getting around. We coordinate visiting care across the West End around Hillhead and Partick, through Finnieston and Anderston, over to Dennistoun and Bridgeton in the east, across the south side in Shawlands, Govanhill, Pollokshields and Cathcart, and north through Maryhill and Springburn. Whether the home is a tenement flat up a close or a suburban bungalow, we tailor the visits to the person and the property.

Visiting care is also one of the most useful forms of support after a hospital stay. Following a discharge from the Queen Elizabeth University Hospital on Govan Road or Glasgow Royal Infirmary near the Cathedral, both run by NHS Greater Glasgow and Clyde, short daily visits can keep medication on track, encourage someone to eat and drink, support gentle mobility and simply keep an eye on how recovery is going. Those first weeks home are when a little regular help makes the biggest difference, and it can reduce the risk of an avoidable readmission.

Funding and arranging visiting care in Glasgow

Visiting care is charged by the hour, so you only pay for the time you need, and we give you a clear idea of costs before anything starts. Many Glasgow families self-fund, but you may be entitled to help. Glasgow City Council can carry out a free care needs assessment followed by a financial assessment, and any funded support is then arranged through the Glasgow City Health and Social Care Partnership under self-directed support, which lets you have a say in how care is delivered. Care at home in Scotland is regulated by the Care Inspectorate. Our team is happy to talk you through the options, and you can read more on our paying for care guide.

More than home care: staffing for Glasgow providers

Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Glasgow and the west of Scotland rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in the Glasgow area, see our staffing services overview.

Areas of Glasgow we cover for visiting care

We arrange hourly visiting care at home across the city and its surrounding communities, including:

• West End
• Hillhead
• Partick
• Anderston
• Dennistoun
• Bridgeton
• Shawlands
• Govanhill
• Pollokshields
• Cathcart
• Govan
• Maryhill
• Springburn
• Newlands