Home & Visiting Care in Dundee

Dundee • Scotland

Flexible visiting care at home in Dundee

Not everyone needs someone in the house day and night. For a great many people in Dundee, the right amount of help is a Care Professional who drops in when it matters, from a single 30-minute call in the morning to several visits across the day. That is what visiting care is for: enough support to keep life running smoothly, delivered around your own routine, so you carry on living independently in the home you have always known.

Protocol Healthcare Services arranges hourly visiting care across the city, and we will be honest about how we work. Our offices are in the South of England, so there is no branch on Reform Street. What we run instead is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Everyone we place has completed enhanced disclosure and right-to-work checks, references and training before they start, and a consultant is on call around the clock, so families in Broughty Ferry, Fintry or Kirkton get the same reliability as those near our base.

What visiting care in Dundee can cover

• ✓ Short drop-in and check-in calls from 30 minutes
• ✓ Help getting up, washed and dressed in the morning
• ✓ Medication prompts and reminders
• ✓ Preparing meals and staying hydrated
• ✓ Light housework, laundry and shopping
• ✓ Companionship and help getting out and about
• ✓ Evening and bedtime calls to settle for the night
• ✓ Several visits a day where more support is needed

Care that flexes around your day

The strength of visiting care is that it grows and shrinks with you. Many families in Dundee begin with one call a day, perhaps a morning visit to help with washing, dressing and breakfast, and find over time they would like a lunchtime meal prepared or an evening call to help someone settle safely for the night. Others need a check-in every few days simply for reassurance and company. Nothing is fixed. We review the plan regularly and adjust the visits as needs change, whether that means adding a call, extending its length or stepping support back down again after a recovery.

Staying independent in your own Dundee home

For most people the goal is simple: to keep living in their own home for as long as possible. Regular short visits are often exactly what makes that possible. A familiar Care Professional who prompts medication on time, notices when something is not right, keeps the fridge stocked and shares a cup of tea can be the difference between coping and struggling. From the seaside streets of Broughty Ferry to the tenements of Lochee, and across Stobswell, the West End, Hilltown, Menzieshill, Douglas, Whitfield, Charleston and Ardler, we tailor the support to the person and the place rather than offering a one-size-fits-all round.

Hospital-to-home and recovery visits

The weeks after a hospital stay are a common time for visiting care to begin. When someone is discharged from Ninewells Hospital, the large teaching hospital to the west of the city run by NHS Tayside, a short series of daily visits can bridge the gap while they find their feet again. We help with medication routines, mobility and rehabilitation exercises, meals and simply keeping an eye on wellbeing, staying in close contact with families and community teams so that a good recovery does not turn into an avoidable readmission.

Funding visiting care in Dundee

Visiting care is charged by the hour, so you only pay for the time you need, and we give you a clear picture of costs before anything starts. Many Dundee families self-fund, but you may qualify for help. Dundee City Council, through the Dundee Health and Social Care Partnership, can carry out a free care needs assessment, with support then planned under self-directed support and followed by a financial assessment. Care at home in Scotland is regulated by the Care Inspectorate, and we work to those standards throughout. You can read more on our paying for care guide, or see the full range of what we offer on our services pages.

More than home care: staffing for Dundee providers

Alongside care for families, we are an REC-affiliated healthcare staffing agency with national reach. Care at home providers, care homes and NHS Tayside teams across Dundee use us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in the city, our staffing services overview explains how we can help.

Areas of Dundee we cover for visiting care

We arrange hourly visiting care at home across the city and its surrounding communities, including:

• Broughty Ferry
• Lochee
• Stobswell
• West End
• Hilltown
• Menzieshill
• Douglas
• Fintry
• Whitfield
• Kirkton
• Charleston
• Ardler