Home Care and Healthcare Staffing in Truro

Truro • Cornwall

Trusted care and staffing across Truro

Protocol Healthcare Services works with families and care providers right across Truro and the wider Cornwall area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We are honest that we do not run a local office in Truro, yet we coordinate care and place vetted professionals here the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Truro

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Truro

Truro is Cornwall's only city and its county town, a compact cathedral city of around 23,000 people that serves a much larger population across mid and west Cornwall. Its distinctive neighbourhoods range from the Georgian terraces of Lemon Street and Walsingham Place in the centre to residential areas such as Highertown, Gloweth, Kenwyn, Moresk, Trehaverne, Newham, Redannick and Trelander, and out towards Threemilestone to the west. Care needs vary just as much across these communities, from busy streets near the Pannier Market and Hall for Cornwall to quieter riverside and hillside homes, and we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at the Royal Cornwall Hospital at Treliske on the western edge of the city, the main acute hospital run by Royal Cornwall Hospitals NHS Trust, which also runs St Michael's Hospital and West Cornwall Hospital elsewhere in the county. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in Truro is overseen by Cornwall Council, the unitary authority for the whole county. Care in England is regulated by the Care Quality Commission, or CQC. If you think a relative may qualify for help with funding, you can ask Cornwall Council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Truro

Care homes, supported living services, hospitals and community teams across Truro and Cornwall rely on dependable staffing, and that is where our staffing side comes in. Cornwall's geography and seasonal pressures can make cover hard to find, so we run genuinely national staffing to help fill the gaps. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Truro we cover

We work across the city and the wider Cornwall area, including:

• Highertown
• Gloweth
• Treliske
• Kenwyn
• Moresk
• Trehaverne
• Newham
• Redannick
• Trelander
• Threemilestone
• Malabar
• Chacewater