Home Care and Healthcare Staffing in Torquay

Torquay • Devon

Trusted care and staffing across Torquay

Protocol Healthcare Services works with families and care providers right across Torquay and the wider Torbay area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our base is in the South of England rather than on the English Riviera, and we are open about that. What it means in practice is that our home care is arranged carefully around each person, while our healthcare staffing reach is genuinely national. As an REC-affiliated healthcare staffing agency, we coordinate care and place vetted professionals in Torquay the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Torquay

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Torquay

Torquay is the largest of the three towns that make up Torbay, sitting alongside Paignton and Brixham on the sheltered curve of the bay. It is a town with an older than average population, and demand for good care at home is high across neighbourhoods such as Babbacombe, St Marychurch, Wellswood, Ellacombe, Torre, Chelston and Cockington. Needs vary from the streets climbing above the harbour to the quieter residential roads inland, spanning the TQ1 and TQ2 postcode areas, and we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at Torbay Hospital on Lawes Bridge, which is run by Torbay and South Devon NHS Foundation Trust and serves the whole of the bay. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. For many older residents a little help getting to the seafront, to Torre Abbey or up to Babbacombe Downs makes all the difference to staying connected and well.

Adult social care in Torquay is overseen by Torbay Council, based at the Town Hall on Castle Circus. Care in England is regulated by the Care Quality Commission, so families can check how services are rated. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Torquay

Care homes, supported living services, hospitals and community teams across Torquay rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Because our staffing operation is national, providers in Torbay and across Devon can call on the same vetted, compliant workforce that we supply to the NHS and independent providers elsewhere. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Torquay we cover

We work across the town and the wider Torbay area, including:

• Babbacombe
• St Marychurch
• Wellswood
• Ellacombe
• Torre
• Chelston
• Cockington
• Shiphay
• Watcombe
• Preston
• Barton
• Hele