Home Care and Healthcare Staffing in Stourbridge

Stourbridge • West Midlands

Trusted care and staffing across Stourbridge

Protocol Healthcare Services works with families and care providers across Stourbridge, the historic glassmaking town on the south western edge of the Black Country. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We are honest about where we are based. Our offices are in the South of England, in Edgware and Bournemouth, so we do not run a local office in Stourbridge. As an REC-affiliated healthcare staffing agency, our staffing reach is genuinely national, and we coordinate home care and place vetted professionals in Stourbridge the same careful way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Stourbridge

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Stourbridge

Stourbridge sits within the DY8 and DY9 postcodes and is made up of distinctive communities, from Oldswinford and Pedmore to Wollaston, Amblecote, Norton, Wollescote, Lye and Wordsley. Care needs vary from street to street, from the Victorian terraces near the town centre and Stourbridge Junction station to the quieter roads around Mary Stevens Park and the leafier lanes towards Hagley. We tailor support to the person and the place rather than offering a one size fits all service, whether that is a companionship visit near the Red House Glass Cone in Wordsley or full live-in care in Pedmore.

We regularly support people returning home after a stay at Russells Hall Hospital in nearby Dudley, or after an appointment at the Corbett Outpatient Centre here in Stourbridge, both run by The Dudley Group NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the town is arranged by Dudley Metropolitan Borough Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Regulated care in England is inspected by the Care Quality Commission, or CQC. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Stourbridge

Care homes, supported living services, hospitals and community teams serving Stourbridge and the wider Dudley borough rely on dependable staffing, and that is where our staffing side comes in. Although our base is in the South of England, our staffing reach is national, so distance is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full range on our staffing services page.

Areas of Stourbridge we cover

We work across the town and the wider Dudley borough, including:

• Oldswinford
• Pedmore
• Wollaston
• Amblecote
• Norton
• Wollescote
• Lye
• Wordsley
• Stambermill
• Stourton
• Hagley
• Kingswinford