Home Care and Healthcare Staffing in Ellesmere Port

Ellesmere Port • Cheshire

Trusted care and staffing across Ellesmere Port

Protocol Healthcare Services works with families and care providers across Ellesmere Port and the wider Cheshire West area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We are honest about how we work. Our base is in the South of England, so we do not run a local office on Marina Walk or Whitby Road. What we do have is a genuinely national staffing operation and a tried and tested way of coordinating home care wherever a family needs it. We place vetted professionals in Ellesmere Port the same way we do everywhere, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Ellesmere Port

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Ellesmere Port

Ellesmere Port sits on the south bank of the Mersey at the eastern end of the Wirral peninsula, a town shaped by its canal and dockside history and now home to families across neighbourhoods such as Whitby, Great Sutton, Little Sutton, Overpool, Wolverham, Netherpool and Westminster. Most local addresses fall within the CH65 and CH66 postcodes. Care needs vary from street to street, from residents near the town centre and the National Waterways Museum to those in the quieter estates towards Cheshire Oaks and Hooton, so we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at Ellesmere Port Hospital on Chester Road in Whitby, a rehabilitation unit run locally, or after acute treatment at the Countess of Chester Hospital, both part of the Countess of Chester Hospital NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the town is arranged by Cheshire West and Chester Council, which is based at the civic offices on Civic Way. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Care providers themselves are regulated by the Care Quality Commission (CQC). Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Ellesmere Port

Care homes, supported living services, hospitals and community teams across Ellesmere Port rely on dependable staffing, and that is where our staffing side comes in. Our reach here is national, not limited to the South of England, so providers in Cheshire can call on the same service as those closer to our base. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Ellesmere Port we cover

We work across the town and the wider Cheshire West area, including:

• Whitby
• Great Sutton
• Little Sutton
• Overpool
• Wolverham
• Netherpool
• Westminster
• Stanney
• Hooton
• Rivacre
• Sutton Green
• Cheshire Oaks