Home Care and Healthcare Staffing in Stockton-on-Tees

Stockton-on-Tees • Teesside

Trusted care and staffing across Stockton-on-Tees

Protocol Healthcare Services works with families and care providers right across Stockton-on-Tees and the wider Teesside area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our offices are in the South of England, in Edgware and Bournemouth, but as an REC-affiliated healthcare staffing agency our reach is genuinely national. We coordinate care and place vetted professionals in Stockton-on-Tees the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock. We do not run a local branch on Teesside, so everything is arranged and managed remotely with the same care and attention we give closer to home.

Home care we arrange in Stockton-on-Tees

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Stockton-on-Tees

Stockton-on-Tees is a busy borough of around 200,000 people straddling the River Tees, made up of distinctive communities such as Norton, Thornaby, Billingham, Ingleby Barwick, Yarm, Eaglescliffe, Fairfield, Hardwick, Roseworth and Hartburn. Care needs vary just as much across the borough, from the older terraced streets near the town centre to the newer estates at Ingleby Barwick and the riverside villages to the south, so we tailor support to the person and the place rather than offering a one size fits all service. The area is served by the TS postcodes, mainly TS16 to TS23, and the striking Infinity Bridge over the Tees is a well known local landmark close to where much of that support is needed.

We regularly support people returning home after a stay at University Hospital of North Tees, which sits in the Hardwick area of the town and is run by North Tees and Hartlepool NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams while someone finds their feet again.

Adult social care in the borough is overseen by Stockton-on-Tees Borough Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Stockton-on-Tees

Care homes, supported living services, hospitals and community teams across Stockton-on-Tees rely on dependable staffing, and that is where our staffing side comes in. Even though our base is in the South of England, our staffing reach is national, so we can supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists on Teesside, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full picture on our staffing services page.

Areas of Stockton-on-Tees we cover

We work across the borough and the wider Teesside area, including:

• Norton
• Thornaby
• Billingham
• Ingleby Barwick
• Yarm
• Eaglescliffe
• Fairfield
• Hardwick
• Roseworth
• Hartburn
• Stillington
• Wolviston