Trusted care and staffing across Gateshead
Protocol Healthcare Services works with families and care providers right across Gateshead and the wider Tyne and Wear area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We coordinate care and place vetted professionals in Gateshead the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.
Home care we arrange in Gateshead
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Gateshead
Gateshead sits on the south bank of the River Tyne, opposite Newcastle, and stretches from the riverside quarter near the Gateshead Millennium Bridge out to the market town of Birtley and the semi-rural villages of the Derwent valley. Its communities are wonderfully varied, taking in Low Fell, Felling, Bensham, Dunston, Whickham, Blaydon and Ryton, and care needs vary just as much from one to the next. We tailor support to the person and the place rather than offering a one size fits all service, whether that is a terraced home in Bensham, a bungalow in Whickham or a flat overlooking the Quays. Postcodes we regularly cover include NE8, NE9, NE10, NE11, NE16 and NE21.
Anyone who knows Gateshead knows the Angel of the North, the vast steel sculpture standing over the town near Low Fell, and it is a fitting symbol for a place proud of looking after its own. We regularly support people returning home after a stay at the Queen Elizabeth Hospital at Sherriff Hill, part of Gateshead Health NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.
Adult social care in the borough is overseen by Gateshead Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Gateshead
Care homes, supported living services, hospitals and community teams across Gateshead rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Our staffing service is genuinely national, so distance from our southern offices is never a barrier to supplying Gateshead.
Areas of Gateshead we cover
We work across the borough and the wider Tyne and Wear area, including:
- Low Fell
- Felling
- Bensham
- Dunston
- Whickham
- Blaydon
- Ryton
- Birtley
- Sherriff Hill
- Wrekenton
- Winlaton
- Rowlands Gill
How we can help in Gateshead
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Gateshead.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Gateshead.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Gateshead.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Gateshead.
Read More →Care and staffing in Gateshead, answered
Common questions from families and care providers in Gateshead. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Gateshead and the wider Tyne and Wear area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across Gateshead, from single shifts to permanent placements.
Adult social care in the borough is overseen by Gateshead Council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at the Queen Elizabeth Hospital at Sherriff Hill, part of Gateshead Health NHS Foundation Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Gateshead
We arrange home care and supply care staff across the North East and beyond. Explore nearby towns below.
Looking for care or staffing in Gateshead?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




