Home Care in Kingston upon Thames

Kingston upon Thames • South West London

Care at home for families across Kingston upon Thames

Protocol Healthcare Services provides trusted home care in Kingston upon Thames for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We serve Greater London from our Edgware office, and our Care Professionals know this riverside corner of South West London well, from the busy Ancient Market Place and Clarence Street in the town centre out to Surbiton, New Malden, Chessington and the quiet roads around Coombe.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Kingston upon Thames

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Kingston upon Thames

Kingston is a historic market town on the banks of the Thames, and the place where several Saxon kings were crowned, a story still marked by the Coronation Stone near the Guildhall. Today the Royal Borough mixes lively shopping around the Bentall Centre and the pedestrianised Clarence Street with settled residential neighbourhoods such as Surbiton, Berrylands, Old Malden and Worcester Park, where a large number of older residents have lived for decades. Many of the people we support want to stay close to familiar places, whether that is Saturday morning at the Ancient Market, a stroll along the riverside by Kingston Bridge, or a service at a local place of worship. Our care is designed to keep those routines going, not replace them.

We regularly support people coming home from Kingston Hospital on Galsworthy Road in Norbiton, run by Kingston and Richmond NHS Foundation Trust. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early. That hospital-to-home support can make the difference between a smooth recovery and an avoidable readmission.

Adult social care in the borough is overseen by the Royal Borough of Kingston upon Thames. If you think a relative may qualify for help with funding, you can ask Kingston Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Kingston upon Thames we cover

We arrange home care across the whole borough and the surrounding KT postcodes, including:

• Kingston town centre
• Norbiton
• Canbury
• Surbiton
• Berrylands
• New Malden
• Old Malden
• Worcester Park
• Tolworth
• Chessington
• Coombe
• Kingston Vale