Home Care and Healthcare Staffing in Carrickfergus

Carrickfergus • County Antrim

Trusted care and staffing across Carrickfergus

Protocol Healthcare Services works with families and care providers in Carrickfergus, the historic town on the northern shore of Belfast Lough. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We should be straight with you about geography. Our base is in the South of England, not in Northern Ireland, so we do not run a local office on West Street or by the harbour. What we do run is a genuinely national healthcare staffing service and a carefully coordinated home care service, and we help families and providers in Carrickfergus the same way we do everywhere we work, with enhanced vetting, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Carrickfergus

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Carrickfergus

Carrickfergus grew up around its Norman castle, one of the best preserved medieval castles in Ireland, which still stands guard over the marina and the lough. Around it sit distinctive communities, from the town centre and Joymount out to Eden, Woodburn, Sunnylands, Castlemara, Kilroot and Sullatober, and along the shore towards Greenisland and Whitehead. Care needs vary just as much across the town, from the older streets near the harbour to the newer estates on the higher ground, and we tailor support to the person and the place rather than offering a one size fits all service.

Most of Carrickfergus falls within the BT38 postcode, which also covers Ballycarry, Greenisland, Kilroot and Whitehead. Wherever a client lives in the town, we plan care around the routines and the people that matter to them, including the walk along the seafront or a trip to the shops on High Street.

We regularly support people returning home after a stay in hospital. In this part of County Antrim acute and step down care is provided by the Northern Health and Social Care (HSC) Trust, at hospitals such as Antrim Area Hospital and Whiteabbey Hospital. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

In Northern Ireland health and social care are joined up, so adult social care in Carrickfergus is arranged by the Northern Health and Social Care Trust rather than by a council. If you think a relative may qualify for help with funding, you can ask the Trust for a care needs assessment, followed by a financial assessment. Home care agencies here are regulated by the RQIA, the Regulation and Quality Improvement Authority. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Carrickfergus

Care homes, supported living services and community teams across Carrickfergus rely on dependable staffing, and that is where our staffing side comes in. Because this is a national service, distance is not a barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full range on our staffing services page.

Areas of Carrickfergus we cover

We work across the town and the surrounding County Antrim coast, including:

• Town Centre & Joymount
• Eden
• Woodburn
• Sunnylands
• Castlemara
• Kilroot
• Sullatober
• Greenisland
• Whitehead
• Mount Merrion
• Seapark
• Woodside