Home Care and Healthcare Staffing in Newtownabbey

Newtownabbey • County Antrim

Trusted care and staffing across Newtownabbey

Protocol Healthcare Services works with families and care providers across Newtownabbey and the wider County Antrim area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our base is in the South of England, but as an REC-affiliated healthcare staffing agency our reach is genuinely national. We do not run a local office in Newtownabbey. Instead we coordinate home care and place vetted professionals here the same way we do everywhere we work, with enhanced background and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Newtownabbey

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Newtownabbey

Newtownabbey sits just north of Belfast at the foot of the Cavehill and along the shore of Belfast Lough, and it is one of the larger urban settlements in Northern Ireland. It is not a single town centre but a cluster of established communities, including Glengormley, Rathcoole, Monkstown, Carnmoney, Whiteabbey, Jordanstown, Mossley and Whitehouse. Most homes fall within the BT36 and BT37 postcode districts. Care needs vary from the busier estates to the quieter streets closer to the lough, and we tailor support to the person and the place rather than offering a one size fits all service.

The area is well known for Belfast Zoo on the Antrim Road, the Theatre at The Mill in Mossley and the green space at Hazelbank Park looking out over the water. Families here often want a carer who understands local routines, from a lift to the shops at Abbeycentre to keeping up with a lunch club or a place of worship, and that local familiarity is part of what we look for when we match a Care Professional to a client.

We regularly support people returning home after a stay at Antrim Area Hospital, the main acute hospital run by the Northern Health and Social Care Trust for the Newtownabbey area. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

In Northern Ireland health and social care are joined up, so adult social care in Newtownabbey is arranged by the Northern Health and Social Care Trust rather than by a council. If you think a relative may qualify for help with funding, you can ask the Trust for a free care needs assessment, followed by a financial assessment. Home care providers here are regulated by the RQIA, the Regulation and Quality Improvement Authority. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Newtownabbey

Care homes, supported living services and health and social care teams across Newtownabbey rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Because our staffing reach is national, we can cover services throughout Newtownabbey and the rest of Northern Ireland. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can find out more about our full range of staffing services.

Areas of Newtownabbey we cover

We arrange home care and supply care staff across Newtownabbey and the surrounding County Antrim area, including:

• Glengormley
• Rathcoole
• Monkstown
• Carnmoney
• Whiteabbey
• Jordanstown
• Mossley
• Whitehouse
• Whitewell
• Ballyclare Road
• Abbeycentre
• Hazelbank