Home Care and Healthcare Staffing in Canterbury

Canterbury • Kent

Trusted care and staffing across Canterbury

Protocol Healthcare Services works with families and care providers right across Canterbury and the wider Kent area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We coordinate care and place vetted professionals in Canterbury the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock. In England, care services are regulated by the Care Quality Commission, and we work to those standards wherever we operate.

Home care we arrange in Canterbury

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Canterbury

Canterbury is a historic cathedral city in east Kent, home to around 55,000 people in the city itself and many more across the surrounding district. Life here is shaped by its medieval streets, its student population at the University of Kent and Canterbury Christ Church University, and neighbourhoods that range from the busy city centre to quieter villages on the edge of town. Care needs vary just as much from one part of Canterbury to the next, across communities such as Wincheap, St Stephen's, Hales Place, Thanington, Harbledown, Blean and Sturry, and we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at the Kent and Canterbury Hospital on Ethelbert Road, which sits within the CT1 postcode close to the city centre and is run by East Kent Hospitals University NHS Foundation Trust. The same trust looks after nearby sites including the William Harvey Hospital in Ashford and the Queen Elizabeth The Queen Mother Hospital in Margate. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the area is overseen by Kent County Council, while Canterbury City Council handles district level services. If you think a relative may qualify for help with funding, you can ask Kent County Council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Canterbury

Care homes, supported living services, hospitals and community teams across Canterbury rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Canterbury we cover

We work across the city and the wider Kent area, spanning the CT1 to CT4 postcodes, including:

• Wincheap
• St Stephen's
• Hales Place
• Thanington
• Harbledown
• Blean
• Sturry
• Rough Common
• Northgate
• Barton
• Whitstable
• Herne Bay