Trusted care and staffing across Basingstoke
Protocol Healthcare Services works with families and care providers across Basingstoke and the wider north Hampshire area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
We are honest about where we sit. Our base is in the South of England, not in Basingstoke itself, so we do not run a local office in the town. What we do offer is genuinely national reach as an REC-affiliated healthcare staffing agency, coordinating care and placing vetted professionals in Basingstoke the same way we do everywhere we work. Every person we introduce has enhanced DBS and right to work checks, references and training completed before they start, with a consultant on hand around the clock.
Home care we arrange in Basingstoke
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Basingstoke
Basingstoke is one of Hampshire's largest towns, home to well over a hundred thousand residents across neighbourhoods such as Chineham, Old Basing, Brighton Hill, Popley, South Ham, Buckskin, Kempshott and Hatch Warren. The town has grown quickly since its post-war expansion, mixing established communities near the War Memorial Park and Festival Place with newer developments out towards the M3 and the A33. Care needs vary just as much across these areas, from town centre flats within reach of The Anvil to the quieter streets of Oakridge, Winklebury and Lychpit, so we tailor support to the person and the place rather than offering a one size fits all service. Most local addresses fall within the RG21, RG22, RG23 and RG24 postcodes, and we can arrange care across all of them.
We regularly support people returning home after a stay at Basingstoke and North Hampshire Hospital on Aldermaston Road, which is part of Hampshire Hospitals NHS Foundation Trust and also runs the Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. Care provided in England, including in Basingstoke, is regulated by the Care Quality Commission (CQC).
Adult social care in Basingstoke is provided by Hampshire County Council rather than the borough council, so the county is the right first port of call for statutory support. If you think a relative may qualify for help with funding, you can ask Hampshire County Council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Basingstoke
Care homes, supported living services, hospitals and community teams across Basingstoke rely on dependable staffing, and that is where our staffing side comes in. This part of our work is genuinely national, so distance from our base makes no difference to the cover we can provide. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. To see the full range, visit our staffing services page.
Areas of Basingstoke we cover
We work across the town and the surrounding north Hampshire area, including:
- Chineham
- Old Basing
- Brighton Hill
- Popley
- South Ham
- Buckskin
- Kempshott
- Hatch Warren
- Oakridge
- Winklebury
- Lychpit
- Black Dam
How we can help in Basingstoke
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Basingstoke.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Basingstoke.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Basingstoke.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Basingstoke.
Read More →Care and staffing in Basingstoke, answered
Common questions from families and care providers in Basingstoke. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Basingstoke and the wider Hampshire area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings in Basingstoke and nationwide, from single shifts to permanent placements.
Adult social care in Basingstoke is provided by Hampshire County Council, not the borough council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at Basingstoke and North Hampshire Hospital, part of Hampshire Hospitals NHS Foundation Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Basingstoke
We arrange home care and supply care staff across the South and beyond. Explore nearby towns below.
Looking for care or staffing in Basingstoke?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




