Round-the-clock live-in care at home in Exeter
Live-in care lets your loved one stay in the Exeter home they know and love, with a dedicated Care Professional living alongside them to provide support day and night. For many families across Devon it is the natural alternative to moving into a care home: one-to-one attention instead of shared staff, familiar surroundings instead of an unfamiliar room, and a daily rhythm built entirely around one person. Protocol Healthcare Services has spent more than a decade arranging exactly this kind of care, and we bring the same standards to Exeter that we apply everywhere we work.
We will be straight with you about how we operate. Our offices are in the South of England, so we do not run a high-street branch in Exeter itself. What we do run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Every person we place has completed enhanced DBS and right-to-work checks, references and training before they ever start, and a consultant is on hand around the clock, so a family in Heavitree, St Leonard's or Topsham gets the same reassurance as those on our own doorstep.
What live-in care in Exeter includes
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and overnight reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Dementia, Parkinson's and complex care
- ✓ Companionship, hobbies and days out
Why choose live-in care over a care home in Exeter
Leaving a long-time home in Pennsylvania, St Thomas or Pinhoe is one of the hardest decisions a family can face, and it is often not the only option. With live-in care your relative keeps their own bedroom and garden, their neighbours, their GP surgery and the community they have built over decades. Pets stay put. The walk to the corner shop, the Sunday routine and the view from the kitchen window all carry on unchanged. And because the support is one-to-one, it flexes around the person rather than around a rota. For couples the case is even stronger: two people can be supported under a single live-in arrangement, which often compares well with the cost of two care-home places and means neither partner has to move away from the other.
Local knowledge across Exeter
Exeter is the cathedral city and county town of Devon, a compact place on the River Exe where each quarter has its own character. We arrange live-in care right across the city, from the Georgian terraces of St Leonard's and the streets around Exeter Cathedral and the historic Quayside in EX1, out through Heavitree, Whipton and Pinhoe in the east, over the river to St Thomas, Exwick and Alphington, and down towards Countess Wear and the estuary town of Topsham. Whether a client lives in a period townhouse near the centre or a bungalow on a newer estate towards EX2 or EX4, we tailor the support to the person and the property rather than offering one fixed package.
We also support people coming home after a hospital stay. The Royal Devon and Exeter Hospital at Wonford, in the south east of the city and part of the Royal Devon University Healthcare NHS Foundation Trust, handles a large share of local acute care, and the first weeks back at home after a discharge are critical. A live-in Care Professional can be in place quickly to manage medication, support mobility and rehabilitation, and keep families and community teams in the loop, reducing the risk of an avoidable readmission during that fragile settling-in period.
Funding and the cost of live-in care in Exeter
Live-in care is always priced on an individual assessment, because the right package depends on the level of support, whether it is for one person or a couple, and any specialist needs such as dementia or nurse-led care. We give you a clear, all-inclusive weekly figure before anything begins, with no hidden extras. Many Exeter families self-fund, but you may also be entitled to help: Devon County Council can carry out a free care needs assessment followed by a financial assessment, while Exeter City Council handles district services such as housing. Where needs are primarily health-related, NHS Continuing Healthcare funding may apply. Our team is always happy to explain how the routes fit together, and you can read more on our paying for care guide.
More than home care: staffing for Exeter providers
Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Exeter rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in and around Exeter, see our staffing services overview.
Areas of Exeter we cover for live-in care
We arrange live-in care at home across the city and its surrounding communities, including:
- St Leonard's
- Heavitree
- St Thomas
- Pennsylvania
- Exwick
- Whipton
- Pinhoe
- Alphington
- Wonford
- Topsham
- Countess Wear
- St James
Other ways we can help in Exeter
Live-in care is one of several options. If round-the-clock support is more than you need right now, these may suit better.
Home & Visiting Care
Flexible hourly visits for personal care, medication and companionship across Exeter.
Read More →Respite Care
Short-term and emergency live-in cover so family carers in Exeter can take a break.
Read More →Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Exeter.
Read More →Private Nurse at Home
NMC-registered nurses for clinical care at home in Exeter, from wound care to palliative nursing.
Read More →Live-in care in Exeter, answered
Common questions from families arranging live-in care in Exeter. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange one-to-one live-in care at home across Exeter and the wider Devon area, including Heavitree, St Leonard's, St Thomas, Pinhoe, Topsham and Alphington. A dedicated Care Professional lives in the home to provide round-the-clock support. Call our team on 020 8951 4510 to talk through your needs.
Live-in care is priced on an individual assessment because it depends on the level of support, whether care is for one person or a couple, and any specialist needs such as dementia or nursing care. We provide a clear, all-inclusive weekly quote before care starts, and we support both self-funded clients and those with Devon County Council or NHS Continuing Healthcare funding.
For many families it is. Live-in care lets your loved one stay in their own Exeter home, keep their routines, pets, GP and community, and receive one-to-one support rather than sharing staff with many other residents. For couples it can compare well in cost with a residential placement, since two people can be supported under one live-in arrangement.
Yes. We arrange hospital-to-home live-in care for people discharged from the Royal Devon and Exeter Hospital at Wonford, part of the Royal Devon University Healthcare NHS Foundation Trust. A live-in Care Professional can be in place quickly to support medication, mobility and rehabilitation in those important first weeks at home.
Care at home in England is regulated by the Care Quality Commission (CQC). Adult social care funding is assessed by Devon County Council, while Exeter City Council handles district services such as housing. Many families we support choose to self-fund. See our paying for care guide for the options.
Live-in care near Exeter
We arrange live-in care and supply care staff across Devon and beyond. Explore nearby areas below.
Looking for live-in care in Exeter?
Our friendly team is here to help with a free, no obligation chat about live-in care at home for you or your loved one.




