Home & Visiting Care in Solihull

Solihull • West Midlands

Flexible visiting care at home in Solihull

Not everyone needs round-the-clock support. For many people in Solihull, a little help at the right moments is all it takes to keep living safely and confidently at home. That is what visiting care is for: a Care Professional who drops in on a schedule that suits you, from a single 30-minute check-in call each morning to several visits spread across the day. You keep your independence, your home and your routine, and a friendly, familiar face is there for the parts of the day that have become harder.

Protocol Healthcare Services has arranged this kind of flexible care for more than a decade. We should be clear about how we work: our offices are in the South of England, in Edgware and Bournemouth, so we do not run a branch on Solihull high street. Instead we coordinate a national network of vetted Care Professionals, each with enhanced DBS and right-to-work checks, references and training completed before they start. A consultant is available around the clock, so families in Shirley, Olton or Balsall Common get the same steady support as anyone closer to our door.

What visiting care in Solihull covers

• ✓ Short drop-in and check-in visits from 30 minutes
• ✓ Personal care, washing, dressing and continence support
• ✓ Medication prompts and reminders
• ✓ Meal preparation, snacks and hydration
• ✓ Light housework, laundry and shopping
• ✓ Companionship and a friendly check on wellbeing
• ✓ Help getting out to appointments, groups and shops
• ✓ Several visits a day, morning to bedtime

Care that fits around your day in Solihull

The beauty of visiting care is that it flexes. A morning call in Olton might cover getting up, a wash, breakfast and morning medication, while a teatime visit helps with a hot meal and settling in for the evening. Some families in Knowle or Dorridge book a single companionship visit each week; others build up to four calls a day. As needs change, the plan changes with them, and if a time comes when visits are no longer enough, we can talk through respite or live-in options without you having to start again with a new provider.

Local knowledge across Solihull

Solihull spans leafy suburbs, older villages and newer estates to the south east of Birmingham, and we tailor visiting care to the person and the place. We support people in Shirley, Olton, Knowle and Dorridge, out to Balsall Common, Dickens Heath, Meriden and Hampton in Arden, and across the north of the borough in Castle Bromwich, Marston Green and Chelmsley Wood. A visit might mean a lift to a group near St Alphege Church, a trip into Touchwood, or simply a reliable presence in a quiet bungalow in the B93 postcode.

Visiting care also plays an important role after a hospital stay. When someone comes home from Solihull Hospital on Lode Lane, part of University Hospitals Birmingham NHS Foundation Trust, or from nearby Heartlands Hospital, those first weeks can be daunting. Regular visits to help with medication, meals, mobility and confidence make a real difference, and we stay in touch with families and the local Solihull community teams so nothing slips through the gaps.

Funding visiting care in Solihull

Visiting care is charged by the hour, so it can be a cost-effective way to get exactly the support you need and no more. We give you a clear picture of costs before anything starts. Many Solihull families self-fund, but you may be entitled to help: Solihull Metropolitan Borough Council can carry out a free care needs assessment followed by a financial assessment. Care at home in England is regulated by the Care Quality Commission (CQC), so standards are independently overseen. Our team is happy to explain the options, and you can read more on our paying for care guide.

More than home care: staffing for Solihull providers

We are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Solihull turn to us for reliable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in the West Midlands, take a look at our staffing services overview.

Areas of Solihull we cover for visiting care

We arrange hourly visiting care across the borough and its surrounding communities, including:

• Shirley
• Olton
• Knowle
• Dorridge
• Balsall Common
• Castle Bromwich
• Marston Green
• Chelmsley Wood
• Dickens Heath
• Hampton in Arden
• Meriden
• Bickenhill