Home & Visiting Care in Brighton and Hove

Brighton and Hove • East Sussex

Flexible hourly visiting care at home in Brighton and Hove

Not everyone needs round-the-clock support. Sometimes the difference between managing at home and struggling is a familiar face who calls in at the right moments of the day. Our home and visiting care in Brighton and Hove is built around exactly that: flexible hourly calls, from a quick 30-minute check-in to several longer visits a day, arranged to fit your routine rather than the other way around. It is the option most families in the city start with, and it lets someone stay independent in their own home for far longer.

Let us be clear about how we work. Protocol Healthcare Services is based in the South of England, and we do not run a shop-front office in Brighton or Hove. Instead we coordinate a national service, placing vetted, background-checked Care Professionals wherever they are needed. Everyone we send has completed enhanced DBS and right-to-work checks, references and training before their first visit, and a consultant is available around the clock, so a family in Preston Park gets the same standard of care as one anywhere else we work.

What visiting care in Brighton and Hove covers

• ✓ Short 30-minute check-in and drop-in calls
• ✓ Morning, lunchtime, teatime and bedtime visits
• ✓ Personal care, washing and dressing
• ✓ Medication prompts and reminders
• ✓ Meal preparation and help staying hydrated
• ✓ Light housework, laundry and shopping
• ✓ Companionship and help getting out and about
• ✓ Wellbeing checks and family updates

Care that flexes around your day

A visiting care plan can be as light or as full as you need. For one person in Hove it might be a single morning call to help with washing, dressing and breakfast, plus a medication prompt. For someone in Hanover or Kemptown it could be three or four visits a day, building up to a bedtime call that makes sure the house is safe and settled for the night. Because the visits are booked in slots, you only pay for the time you need, and the schedule can grow or ease back as circumstances change. Many families use visiting care as a first step, then add more support gradually rather than moving straight to full-time care.

Local knowledge across Brighton and Hove

Brighton and Hove is a compact seaside city, but it is far from uniform. We arrange visiting care in central Brighton and the Lanes, across the eastern districts of Kemptown, Hanover, Woodingdean, Ovingdean, Saltdean and Rottingdean, and west through Hove, Hangleton, Patcham, Preston Park and Portslade. It is a hilly city with tight seafront parking and steep terraces, so we match Care Professionals who understand how those daily realities shape a visiting round. A top-floor flat in Kemptown and a bungalow in Saltdean call for different things, and a good visit accounts for both the person and the place.

Regular visits also help people keep doing the things that make the city home, whether that is a short walk along the seafront, a trip to the shops on Church Road, or simply enjoying the view. Companionship is a real part of visiting care, not an afterthought, and for people living alone those calls can be the steadiest point in the week.

Visiting care after a hospital stay

The weeks after a hospital discharge are a common reason families call us. The Royal Sussex County Hospital in Kemptown is the city's main hospital and A&E, part of University Hospitals Sussex NHS Foundation Trust, and coming home after a stay can feel daunting. A short round of visiting calls to help with medication, meals, washing and gentle mobility often makes the difference between a smooth recovery and an avoidable readmission. If needs turn out to be greater, we can step the support up, including to live-in care, without you having to start again with a new provider.

Funding your visiting care in Brighton and Hove

Visiting care is priced by the hour and shaped entirely by how much support you want, so we give you a clear quote before anything starts. Many families in the city self-fund, but you may be entitled to help. Brighton and Hove City Council can carry out a free care needs assessment followed by a financial assessment, and where a stay in hospital is involved, a short period of reablement support may be available. Our team is happy to talk you through the options, and you can read more on our paying for care guide or browse our full range of services.

Areas of Brighton and Hove we cover for visiting care

We arrange hourly visiting care across the city and its surrounding communities, including:

• Brighton City Centre
• Hove
• Kemptown
• Hanover
• Portslade
• Hangleton
• Rottingdean
• Saltdean
• Woodingdean
• Ovingdean
• Moulsecoomb
• Patcham
• Preston Park