Home Care and Healthcare Staffing in Redditch

Redditch • Worcestershire

Trusted care and staffing across Redditch

Protocol Healthcare Services works with families and care providers in Redditch and across the wider Worcestershire area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We should be clear about where we are based. Our offices are in the South of England, in Edgware and Bournemouth, so we do not run a branch in Redditch. What that means in practice is that we coordinate your care remotely and by phone, arranging and managing support without the overheads of a high street office. As an REC-affiliated healthcare staffing agency our staffing reach is genuinely national, so we place vetted professionals in Redditch the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Redditch

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Redditch

Redditch is a designated new town in north east Worcestershire, built up from the older market town that grew famous for needle and fishing tackle manufacturing. Today around 85,000 people live here, spread across the estates and neighbourhoods that make up the town, including Batchley, Church Hill, Woodrow, Winyates, Matchborough, Headless Cross, Astwood Bank, Lodge Park and Greenlands. Care needs vary from one part of town to another, and we tailor support to the person and the place rather than offering a one size fits all service.

Most of the town sits within the B97 and B98 postcode areas, with the surrounding villages reaching into B96 around Astwood Bank and B80 towards Studley. The town is well known for the Forge Mill Needle Museum and the neighbouring ruins of Bordesley Abbey, and Arrow Valley Country Park gives families a green space to enjoy an afternoon out. When we talk through a care plan we take these familiar surroundings into account, because staying connected to a local community is part of staying well.

We regularly support people returning home after a stay at the Alexandra Hospital in Redditch, which sits off Woodrow Drive and is part of Worcestershire Acute Hospitals NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams to make that transition as smooth as possible.

Adult social care in Redditch is the responsibility of Worcestershire County Council, while Redditch Borough Council looks after local district services such as housing and community wellbeing. If you think a relative may qualify for help with funding, you can ask the county council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Redditch

Care homes, supported living services, hospitals and community teams in and around Redditch rely on dependable staffing, and that is where our staffing side comes in. Our reach is national, so distance from our offices is no barrier to reliable cover. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable staff without the compliance headache. You can see the full picture on our staffing services page.

Areas of Redditch we cover

We arrange home care and coordinate support across the town and the wider Worcestershire area, including:

• Batchley
• Church Hill
• Woodrow
• Winyates
• Matchborough
• Headless Cross
• Astwood Bank
• Lodge Park
• Greenlands
• Ipsley
• Webheath
• Abbeydale