Home Care in New Milton

New Milton • Hampshire and the New Forest

Care at home for families across New Milton

Protocol Healthcare Services provides trusted home care in New Milton for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. Our serving team works from the Bournemouth office, a short drive west along the coast, so our Care Professionals know this corner of the New Forest well and can reach families quickly, from the shops on Station Road and Old Milton through to the cliffs at Barton on Sea and the quieter lanes of Bashley and Wootton.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in New Milton

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in New Milton

New Milton is a friendly market town on the edge of the New Forest, with a large and growing older population drawn to the mild coastal air and the sea views at Barton on Sea. Many of the people we support want to stay close to familiar places, whether that is the Wednesday market and the shops around Station Road, a slow walk along the clifftop at Barton, or a visit to the distinctive Tudor style water tower on Osborne Road that has watched over the town since 1900. Our care is designed to keep those routines going, not replace them, and to help people stay part of the community they have known for years.

We regularly support people coming home from Lymington New Forest Hospital, run by Hampshire and Isle of Wight Healthcare NHS Foundation Trust, as well as those discharged after a longer acute stay at the Royal Bournemouth Hospital. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families, GPs and district nurses to spot any problems early. That hospital-to-home support can make the difference between a settled recovery and an avoidable readmission.

Adult social care in the town is overseen by Hampshire County Council, working alongside New Forest District Council on local housing and community services. If you think a relative may qualify for help with funding, you can ask Hampshire County Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

New Milton sits within our wider Dorset and the South Coast catchment, so families here benefit from the same experienced local team that supports clients right along the coast. With more than ten years arranging care across the region, we understand how to match the right Care Professional to each household, and how to keep support flexible as needs change.

Areas of New Milton we cover

We arrange home care across the town and the surrounding BH25 postcode, including:

• Old Milton
• Barton on Sea
• Ashley
• Bashley
• Wootton
• Fernhill
• Ossemsley
• Hordle