Home Care in Greenwich

Greenwich • South East London

Care at home for families across Greenwich

Protocol Healthcare Services provides trusted home care in Greenwich for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. From the riverside streets around Greenwich town and Maze Hill to the family roads of Blackheath, Charlton and Kidbrooke, our Care Professionals help people carry on living well in the neighbourhood they know, close to Greenwich Park and the Thames.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Greenwich

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Greenwich

Greenwich is a riverside borough with a real mix of communities, from the historic streets and busy weekend crowds around Greenwich Market and the Cutty Sark, to quieter residential pockets in Westcombe Park, Eltham and Charlton, and the newer flats rising across the Greenwich Peninsula near the O2. Many of the people we support have lived here for decades and want to keep familiar routines going, whether that is a gentle walk up to the Royal Observatory, a bench in the sun in Greenwich Park, a trip to the shops on Trafalgar Road or Eltham High Street, or a Sunday service at a local church. Our care is designed to protect those routines, not replace them.

We regularly support people coming home from Queen Elizabeth Hospital in Woolwich, run by Lewisham and Greenwich NHS Trust, as well as those discharged from other local hospitals and community settings. The first few weeks back at home after a stay can be the hardest, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families, district nurses and community teams to spot any problems early and keep recovery on track.

Adult social care in the borough is overseen by the Royal Borough of Greenwich. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Greenwich we cover

We arrange home care across the whole borough and the surrounding SE postcodes, including:

• Greenwich Town
• Blackheath
• Charlton
• Westcombe Park
• Maze Hill
• Kidbrooke
• Eltham
• Woolwich
• Plumstead
• Greenwich Peninsula
• Abbey Wood
• Thamesmead