Trusted care and national staffing for Edinburgh
Protocol Healthcare Services works with families and care providers connected to Edinburgh in two ways. For families we can arrange care at home that helps a loved one stay safe and independent, from a short daily visit through to full live-in support. For care providers, care homes, supported living services and the NHS we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
We want to be straight about how we work. Our base is in the South of England, so we do not run a local office in Edinburgh. Our healthcare staffing service, however, is genuinely national, and we place vetted professionals the length of the country. Whether you are a family looking for care at home or a provider that needs dependable cover, we apply the same standards everywhere, with enhanced disclosure and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.
Home care we can arrange in Edinburgh
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from short daily calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Edinburgh
Edinburgh is Scotland's capital and its second largest city, home to well over half a million people spread across distinctive communities such as Leith, Morningside, Portobello, Stockbridge, Corstorphine, Newington, Gorgie and Cramond. Care needs vary just as much across the city, from the tenement stairs of the Old Town and the New Town to the coastal streets by the Firth of Forth and the quieter suburbs stretching out towards the Pentland Hills. Whether a family lives in the shadow of Edinburgh Castle or out towards Wester Hailes, we tailor support to the person and the place rather than offering a one size fits all service.
We can support people returning home after a stay at the Royal Infirmary of Edinburgh at Little France, or the Western General Hospital in the north of the city, both run by NHS Lothian. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.
Adult social care in the city is arranged through the City of Edinburgh Council social work department, delivered together with the Edinburgh Health and Social Care Partnership. In Scotland, support is organised under self-directed support, which gives people choice over how their care is arranged. Care at home here is regulated by the Care Inspectorate, the national regulator for care services in Scotland. If you think a relative may qualify for help with funding, you can ask Social Care Direct for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Edinburgh
Care homes, supported living services, hospitals and community teams across Edinburgh rely on dependable staffing, and that is where our staffing side comes in. Our reach is national, so distance is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. To see the full picture of what we offer, visit our staffing services overview.
Areas of Edinburgh we cover
We can arrange care at home and supply care staff across the city and its surrounding communities, including:
- Leith
- Morningside
- Portobello
- Stockbridge
- Corstorphine
- Newington
- Gorgie
- Cramond
- Colinton
- Liberton
- Sighthill
- Wester Hailes
How we can help in Edinburgh
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Edinburgh.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Edinburgh.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Edinburgh.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Edinburgh.
Read More →Care and staffing in Edinburgh, answered
Common questions from families and care providers in Edinburgh. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange care at home across Edinburgh, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Our base is in the South of England, and we coordinate care in Edinburgh the same way we do everywhere we work. Speak to our team on 020 8951 4510 to talk through your needs.
Yes. As an REC-affiliated healthcare staffing agency our staffing reach is national. We supply NMC-registered nurses, support workers, mental health and learning disability staff to care providers, care homes, supported living services and NHS settings in Edinburgh, from single shifts to permanent placements.
Adult social care is arranged through the City of Edinburgh Council social work department, delivered with the Edinburgh Health and Social Care Partnership under self-directed support. Care at home in Scotland is regulated by the Care Inspectorate, the national regulator for care services. You can request a free care needs assessment followed by a financial assessment.
Yes. We support people returning home after a stay at hospitals such as the Royal Infirmary of Edinburgh or the Western General Hospital, both run by NHS Lothian, with hospital to home support, medication management and personal care.
Other areas we cover near Edinburgh
We arrange home care and supply care staff across Scotland and beyond. Explore nearby cities and towns below.
Looking for care or staffing in Edinburgh?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




