Home Care and Healthcare Staffing in Chester

Chester • Cheshire

Trusted care and staffing across Chester

Protocol Healthcare Services works with families and care providers right across Chester and the wider Cheshire West area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We coordinate care and place vetted professionals in Chester the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Chester

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Chester

Chester is a historic walled city on the River Dee, known for its Roman city walls, the black and white galleried Rows, the Eastgate Clock and Chester Cathedral, with the Roodee racecourse sitting just below the old town. Beyond the compact city centre, day to day life plays out across communities such as Handbridge, Hoole, Boughton, Blacon, Upton, Newton, Vicars Cross, Lache and Saltney. Care needs vary just as much across these areas, from riverside terraces near the centre to the larger estates and quieter suburbs further out, so we tailor support to the person and the place rather than offering a one size fits all service.

The city is served by the CH postcode area, with CH1 to CH4 covering Chester itself and the neighbourhoods around it, from Blacon and Upton in the north through the centre to Handbridge and Saltney in the south. Wherever a family is based, we aim to arrange consistent carers who know the local roads, the community teams and the practical realities of getting around a city built for pedestrians and narrow historic streets.

We regularly support people returning home after a stay at the Countess of Chester Hospital, the main acute hospital for the city, which is run by the Countess of Chester Hospital NHS Foundation Trust and also manages Ellesmere Port Hospital for rehabilitation and intermediate care. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the city is overseen by Cheshire West and Chester Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Chester

Care homes, supported living services, hospitals and community teams across Chester rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Chester we cover

We work across the city and the wider Cheshire West area, including:

• Handbridge
• Hoole
• Boughton
• Blacon
• Upton
• Newton
• Vicars Cross
• Lache
• Saltney
• Great Boughton
• Curzon Park
• Mickle Trafford