Care at home for families across Bromley
Protocol Healthcare Services provides trusted home care in Bromley for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We are part of the Greater London home-care team coordinated from our Edgware office, and the Care Professionals we place in Bromley know the borough and its neighbourhoods, from the shops around The Glades and the High Street through to the quieter roads of Bickley, Shortlands and Hayes.
Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a spell in hospital, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.
Home care services we provide in Bromley
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge that makes a difference in Bromley
Bromley is one of the largest and greenest of the London boroughs, with a substantial older population spread across leafy suburbs such as Bickley, Sundridge, Park Langley and Keston, alongside busier residential streets around Bromley Common, Widmore and Plaistow. Many of the people we support want to stay close to familiar places, whether that is a morning in Church House Gardens, a browse around The Glades or Market Square, or a slow walk through Norman Park. Our care is designed to keep those routines going, not replace them, so a client can carry on doing the things that make home feel like home.
We regularly support people coming home from the Princess Royal University Hospital on Farnborough Common, which is run by King's College Hospital NHS Foundation Trust and is the main hospital serving the borough. Getting the first few weeks back at home right matters a great deal, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early. This hospital-to-home support can be arranged quickly for a discharge and stepped down as someone regains their confidence and strength.
Adult social care in the borough is overseen by the London Borough of Bromley. If you think a relative may qualify for help with funding, you can ask Bromley Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.
Areas of Bromley we cover
We arrange home care across the whole borough and the surrounding BR postcodes, including:
- Bickley
- Shortlands
- Sundridge
- Hayes
- Bromley Common
- Park Langley
- Widmore
- Plaistow
- Keston
- Coney Hall
- Bromley Town
- Farnborough
How we can help in Bromley
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Bromley.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Bromley.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Bromley.
Read More →Home care in Bromley, answered
Common questions from families arranging care at home in Bromley. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care right across the London Borough of Bromley, including Bickley, Shortlands, Sundridge, Hayes, Bromley Common, Park Langley, Widmore, Plaistow, Keston and Coney Hall, covering the BR1 and BR2 postcodes.
Adult social care in Bromley is overseen by the London Borough of Bromley. You can request a free care needs assessment from Bromley Council, followed by a financial assessment. Many families self-fund, and some qualify for council support or NHS Continuing Healthcare. We are happy to talk through the options.
Our Greater London team can usually arrange care in Bromley within 24 to 48 hours, and we provide urgent and emergency cover including evenings, weekends and bank holidays.
Yes. We regularly support people returning home after a stay at the Princess Royal University Hospital and other local settings, with hospital-to-home support, medication management, personal care and rehabilitation support to help recovery at home.
Other areas we cover near Bromley
We provide home care across South East London and the surrounding boroughs. Explore nearby areas below.
Looking for home care in Bromley?
Our friendly local team is here to help with a free, no obligation chat about care at home.




