Protocol Health Service

FSB Member & REC Affiliated • 10+ Years Experience

Expert healthcare staffing solutions you can trust

Connecting qualified healthcare professionals with care settings across the UK. Specializing in temporary and permanent placements for nursing homes, supported living, mental health, and community care.

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About Us

Leading healthcare staffing solutions across the UK

Protocol Healthcare Services is a UK-based staffing agency specializing in temporary and permanent healthcare recruitment. With offices in London and Bournemouth, we’ve been connecting qualified professionals with care settings for about a decade.

“At the heart of everything we do is a passion for care, compassion, and making a difference—one home, one family, one life at a time.”

Hannah Morales - Founder of Protocol

Support Staff

Experienced support workers for nursing homes, residential care, supported living, and community settings.

Nurses & Midwifery

NMC-registered nurses and midwives for healthcare facilities. From temporary cover to permanent placements.

Mental Health

Specialist mental health professionals for NHS trusts, private hospitals, and community services.

Learning Disability

Compassionate support workers and nurses specializing in learning disability care and person-centered support.

Our Services

Our Staffing Services

We provide comprehensive healthcare staffing solutions across nursing homes, residential care, supported living, mental health, learning disability, and community health sectors.

Why Choose Us

Your Trusted Partner in Medical Staffing.

These fundamental principles guide our approach to healthcare staffing and ensure we deliver exceptional service to both clients and healthcare professionals.

We carefully match healthcare professionals to client needs, ensuring the best fit for every role.

Consistent, dependable staffing solutions with 24/7 support and emergency cover available.

Investing in our staff through comprehensive training and continuous professional development

Rigorous vetting processes and ongoing monitoring to maintain the highest standards of care.

Why Choose Protocol Healthcare?

Join Our Care Team

Build a rewarding career in healthcare while making a real difference in people’s lives. We’re looking for passionate individuals to join our person-centered care team.

Comprehensive Training

Full induction program plus ongoing professional development opportunities

Career Progression

Clear pathways for advancement and specialization

Supportive Team

Work alongside experienced, caring professionals

Testimonial

Voices of Care: Our Clients' Stories

Ready to discuss your healthcare staffing needs? Our experienced recruitment consultants are here to help you find the perfect professionals for your organization.

"Working at Protocol Healthcare has been incredibly rewarding. The training is excellent, and I feel truly valued as part of the team. Seeing the positive impact we have on service users' lives makes every day meaningful."

Alfredo Torres Client

"I joined as a new graduate and Protocol Healthcare gave me all the support I needed to develop my skills. The person-centered approach here really aligns with my values, and I love the variety each day brings."

Estelle Darcy Client

"The level of care provided by Protocol Healthcare Services is outstanding. They shown great attention to detail, always keeping my father's health and well-being their top priority. We couldn't be more grateful for their support."

Benjamin Shah Client

"Protocol Healthcare Services has brought peace of mind to our family. Their caregivers are attentive, professional, and always ensure my grandmother receives the best care. It's comforting to know she is in such capable hands."

Juliana Silva Client

"We've been using Protocol Healthcare Services for several months now, and the service has been exceptional. The caregivers are friendly, patient, and skilled, which has made a huge difference in my grandfather's quality of life."

Drew Feig Client

Opening Hours

Monday – Friday, 8 AM –  8 PM

Saturday – Sunday, 10 AM –  9 PM

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Contact Us

Get in Touch With Us

Ready to discuss your healthcare staffing needs? Our experienced recruitment consultants are here to help you find the perfect professionals for your organization.

FAQs

Frequently Ask Question

Join a team that values compassion, professionalism, and person-centered care. We provide the training, support, and opportunities you need to build a fulfilling career in healthcare.

Our Protocol Healthcare Services provides a wide range of services, including personal care, companionship, assistance with daily activities, medication management, and specialized care for chronic conditions or post-surgery recovery

Our caregivers are carefully selected through a rigorous screening process, which includes background checks and interviews. They undergo extensive training to ensure they meet our high standards of quality care and professionalism.

Yes, we work closely with families to match caregivers based on their preferences and needs. If you have any specific requests, we will do our best to accommodate them and ensure a perfect fit for your loved one.

Yes, we offer both 24-hour care and live-in care services. Our team is available around the clock to provide continuous support and assistance, ensuring that your loved one is never left without proper care

In case of emergencies, our caregivers are trained to respond quickly and effectively. We have protocols in place to ensure the safety of our clients, and our office is available for support 24/7 to handle any urgent situations.