0203 3632 2942 info@phcrs.co.uk

Protocol Healthcare & Recruitment Services

The Protocol Recruitment Services is a privately-owned health and social care and teaching staffing agency based in Hitchin , Hertfordshire . We operate across the Hertfordshire, Bedfordshire and the London area, supplying agency nursing staff, care assistants, support workers and teaching staff. Our services to the healthcare industry includes hospitals and primary care providers, prisons and care homes.

Our mission is to work with the health and social care and education sector to achieve their business goals by supplying organisations in the sector with the most qualified, skilled and resourceful personnel to meet their staffing requirements.


We will become the agency of choice for employers and staff in the sector by supporting employers with cost effective staffing packages and sourcing affordable vocational training for our staff. That way, we support organisations to meet their business goals while helping our workforce to climb the professional ladder to the degree their personal ambitions will allow, as they get the best qualifications in the sector.

We aim to achieve our objectives by:Understanding the demands and staffing needs of our clients and the career needs and goals of our workforce

Offering a responsive, flexible and helpful service to employers continually throughout the year.

Continuing to lead in innovation and providing the best service to our clients

Motivating, inspiring and developing staff to become the most talented in their area of work and offer career progression to consultants, researchers, ICT compliance and support staff

Promoting and offering the choice of flexible work to those who need it and instant staffing to organisations.


Our commitment is to meet the highest standards of safety, ethics and governance in meeting the needs of clients, candidates and staff alike, with open and responsive communication, within an ethos of equal opportunity and environmental responsibility


The primary services and areas of expertise of the Protocol Recruitment Services are as follows: personnel recruitment; compliance; management and payment & reporting systems.


Protocol Recruitment Services is focused to become a major recruiter in the market. We have developed systems and strategies to identify and attract qualified staff through the internet, published media and other resources, to meet our clients needs for staff.


We ensuring compliance with statutory requirements. We check and confirm the credentials and qualifications for all candidates: these are the principal activities of our dedicated compliance teams.Apart from recruiting and training our staff specifically for these key activities, we also have policies and procedures to ensure we apply the same safety and security mesures to our staff selection processes.


Our team of consultants manage the recruitment and the placement of staff. They are experienced in developing an understanding of our clients staffing needs, and then selecting from available personnel with matching qualifications and experience from our comprehensive database.


The Protocol Recruitment Services is fully accountable to our clients, supported by detailed reporting facilities for the services we provide. We operate a system of validated time-sheets to account for assignments undertaken for our clients, and we can report on work and complete payment transactions using the latest technology, securely.

To inquire about our services, call us on 02036322942